When you work with sworddigitalnext, we collect information that helps us deliver exceptional user acceptance testing coordination services. We're upfront about what we gather and why.

Through our website and service delivery, we typically collect your business contact details, project specifications, system information relevant to testing coordination, and communication preferences. If you're participating in testing sessions, we may also collect technical feedback and usage patterns that help improve testing processes.

Every piece of information serves a specific purpose in delivering better testing coordination services. We don't collect data just to have it – we use it thoughtfully.

Your contact information helps us communicate project updates and coordinate testing schedules effectively. Technical data from testing sessions allows us to identify patterns and improve testing processes. We also use aggregated, anonymized data to enhance our service offerings and understand industry trends.

Occasionally, we'll send service updates or relevant industry insights, but only if you've indicated interest in receiving such communications. You can opt out anytime.

We're selective about who we share information with. In most cases, your data stays within our organization and with trusted partners who help deliver our services.

Sometimes we work with specialized testing tools or platforms that require sharing relevant project data. When this happens, we ensure these partners maintain similar privacy standards through contractual agreements. We never sell personal information to third parties for marketing purposes.

Legal requirements might occasionally require disclosure, such as responding to valid court orders or protecting against fraud. We'll notify you about such disclosures when legally permitted.

Under Thailand's PDPA and international privacy standards, you have significant control over your personal data. These aren't just legal requirements for us – they're commitments to transparency.

You can request access to information we hold about you, ask for corrections to inaccurate data, or request deletion of your information when our business relationship ends. If you've given consent for certain data processing, you can withdraw that consent at any time.

For data portability requests, we can provide your information in commonly used formats. If you believe we've mishandled your data, you have the right to file complaints with relevant privacy authorities.

Protecting your information is both a technical challenge and a business priority. We use multiple layers of security controls appropriate for the sensitivity of different data types.

All data transmission uses encryption, and we maintain secure storage systems with regular backup procedures. Access to personal information is limited to team members who need it for their work, and we regularly review these access permissions.

Our security measures include monitoring for unauthorized access attempts, regular security assessments, and incident response procedures. While no system is completely immune to threats, we maintain robust defenses and stay current with security best practices.

Some of our testing coordination tools and services operate across multiple countries, which may involve transferring your data internationally. When this happens, we ensure appropriate safeguards are in place.

We primarily work with service providers in countries with adequate privacy protection standards or use contractual protections that require similar data handling practices. For transfers to countries without adequate protections, we implement additional safeguards like standard contractual clauses.

Our website uses cookies to improve functionality and understand visitor patterns. Most cookies we use are essential for basic website operation, while others help us analyze usage trends and improve user experience.

Analytics cookies provide insights into how visitors navigate our site, which helps us identify areas for improvement. We use this information in aggregate form and don't track individual browsing behavior for marketing purposes.

You can control cookie preferences through your browser settings, though some website features may not work properly with cookies disabled.

Privacy practices evolve alongside technology and regulations. When we update this policy, we'll post changes on our website and notify active clients about significant modifications.

For substantial changes that affect how we handle your data, we'll seek renewed consent where required by law. Minor clarifications or administrative updates typically don't require individual notification.

We recommend reviewing this policy periodically, especially if your privacy concerns or preferences change over time.